Track your order
Enter the order reference from your confirmation email along with the email address you used at checkout.
What the stages mean
- 1
Order received
Payment confirmed, upload link sent
- 2
Photos received
Assigned to a sculptor
- 3
Proof sent
Waiting for your approval
- 4
In production
Printing and hand painting
- 5
Shipped
Tracking number emailed
Orders spend the longest at “Proof sent” — that stage waits on you, so replying quickly is the single fastest way to get your figurine sooner.